Terms and Conditions
Before embarking on your expedition and giving implicit consent to the Declaration of Indemnity by utilising our services, we kindly request that you carefully read, consider, and comprehend the general information available on our website. Additionally, please review any email correspondence provided by our coordinators regarding the arrangements for our expeditions.
The outlined itineraries, which may have been shared with you in the past or will be shared in the future, should be understood as a representation of the objectives each expedition seeks to achieve, rather than a binding contractual commitment on our part. Expeditions are adventurous endeavors that entail inherent risks and are influenced by numerous factors that could impede the successful completion of the intended objective.
Your Contract
By agreeing to partake in the expedition, you affirm that you willingly acknowledge and possess the necessary authority to accept these terms and conditions. These conditions, together with the details shared by our coordinators through email communication, constitute the complete agreement between us and you.
Cancellation Policy
Please see our cancellation policy.
Delivery Policy
Once we have received your payment in full, we will send you an email containing a final cost advice. This document will provide a comprehensive breakdown of the services you have paid for and will serve as evidence of your eligibility to receive the specified services upon your arrival in Nepal.
Documentation
TK expedition coordinators provides general information about passport and visa requirements, vaccination and health requirements, accommodation details, and the times and places of intermediate stops and transport connections. On arrival at the location in East Africa from where our contractual obligations towards you are to be agreed to commence, you must ensure that your travel documents, full ten-year passport (with a minimum of six months remaining validity from the end of the expedition), visas, and vaccination certificates are in your possession and are legally compliant.
Your expedition coordinator is able to give general advice on these matters but such requirements are subject to change and we are not to be held responsible if you do not verify current requirements prior to your departure with appropriate sources of specialised authority. If failure on your part to obtain or endorse as necessary any such documents results in fines, surcharges or other financial penalty being imposed upon us then you agree to reimburse us accordingly. We are not liable to you for any costs, expenses or other sums incurred by you as a consequence of a refusal to allow you into any country, region, park or facility on the itinerary as a result of there being insufficient remaining validity on your passport, or of any administrative omission on your part of similar consequence. The information in this agreement, and in the email correspondence and documents supplied to you by our coordinators, was / is correct at the date of publication, and was / is given in good faith but without responsibility on the part of your expedition coordinator to verify current legal or regulatory compliance. Where applicable, the onus is to be accepted as resting on you to verify with the relevant legislative or regulatory authority all current requirements prior to your expedition.
Conditions of Carriage / Accommodation
The services described by the βTeam Kilimanjaroβ website are exclusively those of an expedition organiser operating in East Africa. We are neither a carrier, an air traffic organiser, a travel agent, a tour agent, a package re-seller, nor a provider of accommodation. Each journey (whether undertaken or not) by land, sea or air is governed by the conditions of the carrier undertaking to provide that carriage. Some of these conditions limit or exclude liability and are often the subject of international agreements. Copies of applicable conditions should be available for inspection at the offices of the carrier concerned or are made available by the carrier in digital formats. In prepared itineraries, transport timings are provided by the carrier concerned and are subject to such considerations as weather conditions, maintenance requirements, the ability of passengers to check-in on time and, in the case of flights, to air traffic control restrictions.
Accordingly, timings of flights and other forms of transport that we may relay details of to you and which will have been provided to us by third party carriers with whom we may at times liaise on your behalf (but with whom you are to understand that a separate contract and terms is to exist), are to be understood as estimates only and cannot be guaranteed. Internal flights are particularly vulnerable to change. We have no control and accept no liability whatsoever for cancellations and delays which are subject to operational decisions by airlines and / or traffic control authorities.
pre-booked components of your expedition. If flight delays mean that any additional transfers are required to enable you to join the group, these costs must be met immediately by you and will usually be able to be reimbursed by the provider of your travel insurance policy, where you have elected to obtain one. Exposure Limitedβs βTeam Kilimanjaroβ services, responsibilities and contractual obligations do not commence until the appointed time at the designated meeting point in East Africa. No credit or refunds may be given if you fail to take up any component of your expedition, or if you lose, mislay or destroy any travel documents. The availability or provision of accommodation is subject to the βhouse rulesβ of the accommodation provider with whom we will often liaise on your behalf, but with whom a separate contract between the guest and accommodation provider is to exist.
This expedition will take place in a country where travel and accommodation standards are likely to be less developed and carry a higher degree of inherent risk than you may be used to in your country of work or residence. You undertake to accept the consequences of forfeiting access to facilities and amenities that would be considered to be normal in a developed country.
Insurance
It is highly recommended that you acquire travel insurance coverage. However, it is not feasible for us to verify the eligibility of each participant's insurance policy for trekking expeditions. It is your responsibility to ensure that you understand the limitations of the policy you have chosen. Therefore, we kindly ask you to carefully review the terms and conditions of your selected policy, especially regarding the maximum altitude specified for coverage validity.
In the event that you extend your return flight, it is essential that you extend your travel insurance accordingly to provide coverage for the entire duration of your travel abroad.
Risks
An adventurous challenge involves inherent objective and subjective risks. The information with which you have been provided via the website and email correspondence will have explained that there are further peculiar risks associated with exposure to high altitude and that it is not always possible to ensure that health complications do not arise at high altitude even where good practice is observed by the participant and support staff. You must be adequately fit to cover the requisite distances safely, and agree to undertake an appropriate fitness program β advice for which may be sought from your expedition coordinator. You therefore participate entirely at your own risk and agree to indemnify Exposure Limited, our partners, agents, sub-contractors and suppliers against claims for loss or damage to your personal property or for injury to your person, except where such arise from gross negligence or malpractice. In signing the Declaration of Indemnity you signify that you understand and accept that road conditions in the intended area of travel are often poor and are sometimes impassable. Where a bodily injury, curtailment of an itinerary or delay is deemed to have been caused by such conditions you agree to indemnify Exposure Limited against all claimed personal losses associated with these circumstances. You accept the onus of responsibility to satisfy Immigration, Customs and other authorities in order to be granted lawful passage into all countries on the itinerary.
If you are refused such passage, we do not accept liability for any costs and expenses you incur in resolving your difficulties, or in returning to your country of residence. We will give such assistance as we are able in the circumstances without any obligation upon us to do so and without any liability for our actions on your behalf. Exposure Limited will not pay any ransom or make any payments in order to secure the release of hostages. Should you mount a bicycle within the period covered by the insurance we arrange, you agree to wear a helmet meeting ANSI standards when riding, and to wear all other such safety clothing or equipment as may be required by the laws of the country concerned, or under the rules and regulations of any local service provider of any activity undertaken by you. If participating in water-based activities, you verify that you are able to swim 50 metres while fully clothed.
Digital Media & Intellectual Property
During our climbing expeditions and safaris, our guides capture photographs and write brief reports documenting the progress of the journey. These photographic reports are uploaded to a dedicated section on our website, specifically designed to share information with the families and friends of the climbers. The intention is to provide reassurance that their loved ones are safe, in good health, and well taken care of. By participating in our climbs and safaris, you implicitly give consent for TME to claim intellectual property rights over the images featured in these reports, except if you explicitly indicate that you do not want us to retain any digital information related to your services. In such cases, the live reports service will not be provided.
Itinerary Amendments
The itineraries and other details that we supply are published in good faith as statements of intention only, and reasonable changes to the itinerary, vehicle and equipment use, may be made where deemed necessary or advisable. On an expedition the itinerary may be and often is changed at short notice due to changing weather patterns, physiological factors, route conditions, volumes of other facility users, wildlife movements, and other factors beyond our control.
While we will make all proper and reasonable efforts to do so, we do not guarantee that we will adhere to the published itinerary and we therefore reserve the right to amend the expedition itinerary as and when it may become necessary or advantageous to do so. We will endeavour to notify you of any pre-determined minor amendments prior to the expeditionβs departure. However, we are not obliged to do so, nor are we bound to pay any compensation that may be claimed to result from such changes. We do not control management of your proposed accommodation venue. It is therefore possible we may be advised that the reserved accommodation may not be suitable or available to you upon arrival despite our having confirmed with the accommodation provider in advance. Should this occur, we will endeavour to provide accommodation of at least the same standard in the same area. If we are required to amend the itinerary during the expedition, the expedition leader will arrange the best available alternative. This decision will rest solely on the expedition leader. The decision of the expedition leader is agreed to be final on all matters.
Force Majeure: we are not responsible for changes which arise as a result of situations outside of our control such as technical or maintenance problems with means of transportation, changes imposed by re-scheduling or cancellation of flights by an airline or main charter, war or threat of war, civil strife, industrial disputes, natural disasters, unusually adverse weather, bureaucratic obstacles or terrorist activity.
Our Liability
Clients, including their personal belongings and baggage, assume full responsibility for their own safety throughout our expeditions. We hold ourselves accountable for the negligent acts and misconduct of our partners, agents, subcontractors, and suppliers when they are operating within the scope of their contractual obligations with us. We also take responsibility for any deficiencies in the services we are obligated to provide, or if those services fail to meet a reasonable standard, except when such deficiencies are beyond our reasonable control. In cases where we are liable, our maximum liability is limited to twice the personal contribution made by the client towards the original expedition cost.
We do not assume responsibility for death, bodily injury, or illness of any participant in our expeditions resulting from factors including, but not limited to, unpreparedness for physical exertion, health issues related to high altitude exposure, natural forces, alcohol consumption, civil unrest, terrorism, equipment failures, limited access to medical assistance in remote areas, or the adequacy of medical care provided.
Our liability for death, bodily injury, or illness of any participant in our expeditions is only applicable when it is caused by the negligent acts or misconduct of our partners, agents, subcontractors, or suppliers within the scope of their contractual obligations. However, if the services involve air, sea, or rail transportation, or the provision of accommodation, our liability is subject to the limitations outlined in relevant laws and international conventions. We are not responsible for disruptions, inconveniences, cancellations, or changes to holidays resulting from computer failures, unless it is due to our negligence or the fault of our suppliers, and cannot be reasonably avoided despite taking necessary precautions. If you book additional activities locally that are not part of the original expedition itinerary, your contract is directly with the local company providing the activity, and we hold no liability or responsibility for its operation.
Complaints
We will do our utmost to ensure that your travel arrangements run as planned. However, if you have a complaint arising out of what we have agreed to provide for you, please let us know at the earliest opportunity, if necessary by calling our UK telephone line from wherever you may be and reversing charges.
If a problem arises during the expedition, you should advise the expedition leader or service supplier immediately who will endeavour to put things right. If your complaint cannot be resolved locally you agree to advise us in writing within 28 days of returning to your country of residence. If you fail to follow this procedure we cannot accept responsibility, as we may then have been deprived of the opportunity to investigate the matter and rectify any problem.
Your failure to file a complaint at the earliest appropriate opportunity may forfeit your right to claim compensation from us. Please note that in any event any compensation payable for claims against us, other than compensation for personal injuries, will not exceed twice your personal contribution towards the cost of your expedition paid to us. Any dispute or difference between the parties arising out of or in connection with this agreement shall first be referred to mediation in accordance with the mediation procedures of the ADR Group of Grove House, Grove Road, Redland, Bristol, BS6 6UN, United Kingdom. The mediator shall be agreed upon by both parties and failing such agreement within fifteen days of one party requesting the appointment of a mediator and providing their suggestion thereof, the mediator shall be appointed by the then President of the Law Society of England and Wales.
Unless agreed otherwise, the parties shall share equally the costs of the mediation. If the dispute is not resolved by mediation within sixty days, or if one of the parties will not participate in the mediation, the dispute shall be subject to the jurisdiction of the English Courts.
Applicable Law
The contract between us, and these conditions of participation, are governed by and construed in accordance with English Law. Both parties agree to submit to the exclusive jurisdiction of the English Courts. In the event that any clause or provision of these booking terms and conditions shall be held to be invalid, the invalidity of such clause or provision shall not otherwise affect the remaining legally valid provisions of this contract, which shall continue and be enforceable. You confirm your understanding of these conditions by submitting your booking deposit.
The Yoga retreat camp is nestled in Nagarkot, a tranquil village in the Bhaktapur district, about 25 km from Kathmandu. The drive from Kathmandu takes around 2 hours. This peaceful location offers breathtaking views of the Himalayas and is surrounded by lush green hills, making it the perfect retreat for those seeking peace and a connection with nature. The retreat features a blend of daily yoga, meditation, sound healing sessions, and hikes in the nearby hills.
On arrival at Tribhuvan International Airport in Kathmandu, once you've passed through Immigration and retrieved your luggage, please look out for your Team Mount Everest driver carrying a placard with your name who will transfer you to Hotel Buddy for overnight on bed and breakfast basis.
On arrival at Tribhuvan International Airport in Kathmandu, once you've passed through Immigration and retrieved your luggage, please look out for your Team Mount Everest driver carrying a placard with your name who will transfer you to Hotel Buddy for overnight on bed and breakfast basis.
On arrival at Tribhuvan International Airport in Kathmandu, once you've passed through Immigration and retrieved your luggage, please look out for your Team Mount Everest driver carrying a placard with your name who will transfer you to Hotel Buddy for overnight on bed and breakfast basis.